Plumbing Problem? We Fix It Fast, Today.

1. Nature of Our Service — Third-Party Contractors

PipeRight Plumbing ("we", "us") operates this website as a marketing and referral service. We are not a licensed plumbing contractor and do not ourselves perform plumbing diagnosis, repair, or installation work. When you call the phone number on this website, you are not calling PipeRight Plumbing; your call is transferred to an independent, third-party licensed plumbing contractor in our network that serves your area, and that contractor is responsible for handling your service request.

Any agreement for services, and all quotes, pricing, scheduling, permits, workmanship, and warranties, are solely between you and the independent contractor you are connected with. We are not a party to that agreement and are not responsible for the contractor's work, pricing, timing, code compliance, or conduct. We may receive compensation from contractors for connecting you with them.

2. Services

Contractors in our network provide residential plumbing services, including diagnosis, leak and pipe repair, drain cleaning, water heater repair and installation, toilet and fixture repair, and sewer line services. All services are subject to contractor and plumber availability and service-area coverage. Same-day service is offered when the contractor's scheduling permits and is not guaranteed for every request.

3. Estimates & Pricing

All quotes are provided by the contractor after on-site diagnosis and are approved by the customer before any work begins. Prices may vary based on the scope of work, part and fixture availability, access conditions, and permit requirements. Any additional work discovered during the job will be communicated by the contractor and approved by the customer before proceeding.

4. Permits & Code Compliance

Work performed by contractors in our network is to be carried out in accordance with applicable plumbing codes. Where permits or inspections are required, the contractor will advise the customer, and any associated fees will be included in the contractor's approved quote.

5. Warranty

Workmanship is covered by the contractor's 1-year warranty from the date of service. The warranty is provided by the contractor, not by PipeRight Plumbing. Fixtures, water heaters, and parts are covered by their respective manufacturer warranties. The warranty does not cover damage caused by misuse, freezing, foreign objects in drains, pre-existing corrosion or pipe conditions outside the repaired area, unauthorized modifications, or normal wear and tear. Warranty claims are made to the contractor and require proof of the original service.

6. Water Damage

Contractors take precautions to protect your home during service. However, neither we nor the contractor are responsible for water damage caused by conditions existing before the contractor's arrival, including active leaks, hidden pipe deterioration, or blockages. In an active leak emergency, we recommend shutting off the main water supply immediately and then calling.

7. Appointments & Cancellations

Customers may cancel or reschedule an appointment with the contractor free of charge with reasonable advance notice. Missed appointments or cancellations made at the door may be subject to a call-out fee set by the contractor.

8. Customer Responsibilities

The customer agrees to provide safe access to the work area, including under-sink cabinets, crawl spaces, or shut-off valves as needed, and to disclose any known issues, prior repair attempts, or modifications. Neither we nor the contractor are responsible for pre-existing damage or faults concealed at the time of service.

9. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount, if any, paid to PipeRight Plumbing in connection with the matter in question. We are not liable for services performed by independent contractors or for indirect or consequential losses, including water damage from pre-existing conditions, loss of use, or lost income.

10. Phone Calls & Communication

By calling the number on this page, you consent to be contacted by us and by the independent contractor to whom your call is routed regarding your service request, including by phone or text message. Consent is not a condition of purchase. Calls may be recorded for quality and training purposes. We do not sell your personal information to third parties.

11. Privacy

We collect only the information needed to connect you with a contractor and support your service request (such as your name, phone number, and address). When you call, your call and the information you provide during it are shared with the independent contractor to whom your call is routed so that contractor can respond to your request; the contractor's use of your information is governed by its own privacy practices. Your information is otherwise used solely to provide the referral service and is handled with reasonable care and security.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. The version published on this page at the time of your call applies to that request.

13. Contact

For any questions about these terms, please call us at +1 (800) 123-4567.